What is the check-in and check-out policy at Excellence Riviera Cancun All Inclusive - Adults Only?
Check-in is at 15:00 and check-out is by 12:00.
17 photos
Excellence Riviera Cancun All Inclusive - Adults Only, Puerto Morelos
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Key details
About the Hotel
Fed Road Cancun-Pdc Km 324 - 342,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
- Close to the National Reef Park of Puerto Morelos
Excellence Riviera Cancun All Inclusive - Adults Only is a 5-star hotel offering an array of amenities, including
Rooms & Amenities
Rooms at Excellence Riviera Cancun All Inclusive - Adults Only are equipped with modern amenities, ensuring a comfortable stay. Guests will find luxurious features, including
Dining Options
Dining options include
Leisure & Activities
Leisure activities at the resort consist of access to a garden and terrace for relaxation. Nearby attractions include
Services & Local Area
Services at Excellence Riviera Cancun All Inclusive - Adults Only include
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Price and Room Availability
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Smoking allowed in designated areas
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Private beach
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
Services
- Shuttle service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Poolside snack bar
Business
- Meeting/ Banquet facilities
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Night club
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
- Hot spring bath
Room features
- Terrace
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Dining Onsite
Excellence Riviera Cancun All Inclusive - Adults Only offers an enticing array of dining venues, each crafted to showcase authentic flavors and delightful settings. Guests can revel in a tranquil garden atmosphere or unwind on the terrace while experiencing the finest culinary creations.
Location
Fed Road Cancun-Pdc Km 324 - 342,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Fed Road Cancun-Pdc Km 324 - 342,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Zoo
Crococun Zoo
2.3
km
Beach
National Reef Park of Puerto Morelos
3.1
km
Gallery
Galeria Arte Zissimo arte contemporano
2.1
km
Landmark
Catholic Church
2.8
km
Landmark
Rosario & Marco's Art Shoppe
2.2
km
Landmark
Faro Inclinado
3.2
km
Beach
Snorkeling Adventure
2.9
km
Landmark
Puerto Morelos Lighthouse
3.2
km
Landmark
Day & Night Beach Club
2.9
km
Landmark
Cenote La Noria
3.2
km
Store
Playa Publica puerto morelos
2.8
km
Beach
Playa
2.8
km
Landmark
Ojo de Agua Beach
2.9
km
Landmark
club de playa
3.0
km
Beach
Club de playa Villas La Playa
3.1
km
Landmark
Puerto Morales Botanical Gardens
3.2
km
Landmark
Diveshop Diverspoint
3.1
km
Church
Parroquia San Jose Obrero
3.3
km
Landmark
La Ventana al Mar
3.2
km
Landmark
welovepuertomorelostours
3.2
km
Lighthouse
Leaning Lighthouse
3.2
km
Landmark
Puerto Morelos Reef
3.2
km
Landmark
Puerto Morelos Town Square
3.2
km
Landmark
Letters of Puerto Morelos
3.3
km
Landmark
San Jose Catholic Parish
3.3
km
Park
Arrecife De Coral
3.3
km
Landmark
Artisans Market
3.4
km
Landmark
Plaza AKI Morelos
3.5
km
Mall
AKI
3.5
km
Explore Puerto Morelos
Explore the Local Scene
Crococun Zoo
25 minutes walking
Crococun Zoo features interactive experiences with wildlife, including feeding and petting various animals in a natural setting.
National Reef Park of Puerto Morelos
10-minute drive
National Reef Park offers unique snorkeling and diving opportunities among vibrant coral reefs, ideal for underwater exploration.
Puerto Morelos Lighthouse
10-minute drive
This iconic leaning lighthouse provides picturesque views and a glimpse into the town's nautical history, great for photo ops.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Johnny
United States,
April
2025
6.0/10
I enjoyed my stay at Excellence Riviera Cancun, with its beautiful surroundings and great dining options. However, the service could have been more attentive during peak hours, which was a bit disappointing.
Rooms
8.0
My room was spacious and well-appointed, featuring a luxurious king-size bed and a stunning view of the ocean. The clean, modern decor really made it feel like a getaway.
Service
6.0
While most staff were friendly, I did notice some delays in service at the dinner restaurant during busy times. This took away from an otherwise enjoyable dining experience.
Location
9.0
The resort's location is fantastic, right on the beach and just a short shuttle ride from Puerto Morelos where I could explore local shops and culture.
Dining
9.0
Dining was a highlight for me with a variety of restaurants to choose from. I especially loved the homemade sweets offered at the dessert bar, which were simply good.
Facilities
8.0
The facilities were great, including great housekeeping and laundry services. I appreciated the convenience of the dry cleaning option as well.
Jack
United States,
March
2025
5.4/10
My stay at Excellence Riviera Cancun was mostly enjoyable, but a few hiccups detracted from the overall experience. The beautiful beach access and really good dining options were absolute highlights, but I felt that the service could have been more attentive at times. Overall, it was a nice getaway, with some room for improvement.
Rooms
8.0
The room was spacious and tastefully decorated, providing a luxurious feel. I appreciated the comfortable king bed and the private balcony that offered stunning views.
Service
6.0
While the staff was friendly, I found the wait times for drinks at the pool could be improved. It was sometimes hard to get the attention of servers.
Location
9.0
The resort's location is perfect, right on the pristine beach and close enough to explore nearby Puerto Morelos. I loved the scenic beauty surrounding the area.
Dining
9.0
Dining was a delight! I loved the variety of restaurants available and the homemade jams at breakfast. Each meal was a treat, showcasing fresh ingredients and unique flavors.
Facilities
7.0
The facilities were well-maintained, and I made good use of the dry cleaning and housekeeping services. However, I would have liked to see more options for tours and activities.
Dorothy
United States,
March
2025
7.2/10
My stay at Excellence Riviera Cancun was quite good. The spacious rooms offered amazing views, though the dining options could get repetitive. Overall, it was a relaxing getaway, but I wished for more variety in the food.
Rooms
9.0
The rooms were beautifully decorated with a modern touch. I especially loved the whirlpool tub on the balcony. It was the perfect spot for unwinding in the evenings.
Service
8.0
The service was attentive. Staff members were always ready to help, which made my stay more enjoyable. A slight hiccup happened when my laundry was delayed, but it was resolved quickly.
Location
7.0
The resort's location near Puerto Morelos was stunning. I could easily explore nearby attractions, though beach access could be improved with more lounge chairs available.
Dining
6.0
Dining was a mixed experience. While the French pastries at breakfast were a highlight, I found the restaurant menus somewhat limited after a few days. A bit more diversity would have been appreciated.
Facilities
9.0
Facilities like the pool and spa were great. I indulged in a lovely treatment at the spa, and the dry cleaning service was efficient without any issues.
Thomas
United States,
December
2024
5.6/10
My stay at Excellence Riviera Cancun was quite enjoyable, with stunning beachfront views and beautifully maintained gardens. However, the poolside service could have been more attentive, which slightly hindered the overall relaxation experience.
Rooms
9.0
The room was spacious and elegantly decorated, featuring a private terrace with a fantastic ocean view. The comfortable king-size bed and premium amenities added to the luxury feel.
Service
7.0
While the staff was friendly and eager to assist, I found the response time for the room service to be slower than expected on a couple of occasions.
Location
8.0
The resort's location is perfect for a peaceful getaway, nestled away from the bustling tourist areas but close enough for easy excursions into nearby attractions.
Dining
8.0
Dining options were diverse and delectable, especially the Italian restaurant, which stood out for its authentic cuisine. However, some restaurants required reservations, complicating spontaneous dining plans.
Facilities
9.0
The facilities were impressive, with multiple pools and a great spa offering a variety of treatments. I particularly enjoyed the personalized services that made my stay more pleasant.
Frederick
United States,
October
2024
5.2/10
I enjoyed my stay at Excellence Riviera Cancun, although the dining options could have been more varied. The beach was stunning, providing a perfect backdrop for relaxation. I was impressed with the luxurious room amenities, but the service at times felt a little slow. 😊
Rooms
8.0
My room was spacious and beautifully decorated, featuring a private terrace with a stunning view. The amenities made it feel luxurious.
Service
7.0
The staff was friendly and helpful, but there were moments when the service was not as prompt as I had hoped.
Location
9.0
The resort's location was perfect, right on the beach and close to some local attractions for exploring.
Dining
6.0
The dining was enjoyable, especially the homemade pizza, but I found the variety lacking as the week went on.
Facilities
8.0
The facilities were well-maintained, with excellent options for relaxation and recreation, including a great pool area.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Pets
Pets are not allowed.
Number of rooms:
440
FAQs
About Excellence Riviera Cancun All Inclusive - Adults Only
How far is Excellence Riviera Cancun All Inclusive - Adults Only from Cancun International Airport?
The hotel is located 22 km from Cancun International Airport.
What dining options are available at Excellence Riviera Cancun All Inclusive - Adults Only?
The hotel features an on-site restaurant and bar offering a variety of cuisines.
What wellness facilities does Excellence Riviera Cancun All Inclusive - Adults Only offer?
Guests can enjoy a spa and wellness center that includes a sauna, hot tub, and massage treatments.
Is there a beach at Excellence Riviera Cancun All Inclusive - Adults Only?
The hotel has a private beach with direct access for guests.
What recreational activities are available at Excellence Riviera Cancun All Inclusive - Adults Only?
The hotel offers a tennis court, water sports facilities, and a nightclub.
What types of swimming pools are available at Excellence Riviera Cancun All Inclusive - Adults Only?
There are both outdoor and indoor swimming pools available for guests.
Is Wi-Fi available at Excellence Riviera Cancun All Inclusive - Adults Only?
Free Wi-Fi is available throughout the property.
What languages do the staff speak at Excellence Riviera Cancun All Inclusive - Adults Only?
Staff members speak multiple languages, including English and Spanish.
What attractions are close to Excellence Riviera Cancun All Inclusive - Adults Only?
Nearby attractions include the Cancun Underwater Museum at 28 km and Beto Avila Stadium at 34 km.
Does Excellence Riviera Cancun All Inclusive - Adults Only provide parking?
The hotel offers convenient on-site parking options for guests.
What is the hotel's theme or focus at Excellence Riviera Cancun All Inclusive - Adults Only?
The hotel focuses on luxury, is adults-only, and offers a beachfront experience.
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